Bahr Support
Last updated: May 25, 2026 | Active support for iOS and Android users
Contact Bahr
Use these channels for app access, booking support, payment questions, privacy requests, account deletion, or App Store support contact.
- General support: support@bahr.ltd
- Privacy requests: privacy@bahr.ltd
- Legal requests: legal@bahr.ltd
- In-app support: Contact and chat screens inside the Bahr app.
- Support hours: 24/7 for active guests and confirmed reservations.
Download Links
Bahr is available on the App Store and Google Play.
Open Bahr on the App Store Open Bahr on Google Play
iOS App Store Review Information
This page is intended to be used as Bahr's App Store Connect Support URL. It includes current contact information, privacy access, terms, and account deletion instructions.
- App name: Bahr
- Developer: Dekwin
- Core service: North Coast chalet discovery, booking, payments, concierge services, owner tools, and guest support.
- Login requirements: Account features are used for booking, reservations, payments, chat, favorites, and profile management.
- Review access: If App Review needs test credentials, use the App Review Notes field in App Store Connect and contact support@bahr.ltd.
Booking And Payment Help
Bahr supports bookings in EGP with checkout visibility for stay dates, guest count, fees, add-on services, and payment method availability. Payment methods may include Paymob card checkout, Paymob wallet checkout, secure payment links, cash on arrival, Vodafone Cash, bank transfer, and InstaPay.
For booking changes, refund questions, failed payments, or disputes, contact support with your booking number, phone number, and the chalet name.
Account And Data Deletion
You can request account deletion or personal data deletion from the app support chat or by emailing privacy@bahr.ltd. Include the phone number or email connected to your Bahr account so we can verify ownership.
Deletion requests are reviewed within 30 days unless retention is required for security, fraud prevention, completed transactions, financial records, tax obligations, or legal compliance.